At Guide360, we appreciate your trust and commitment to our platform. We are committed to providing excellent services to both job seekers and employers. As part of our commitment, we offer transparent policies, including our refund policy. Please review the following refund policy guidelines:
1. Job Posting Packages
1.1. Free Trial: We provide a free trial option for employers to post up to 5 job listings at no cost. As it is a complimentary service, no refunds are applicable to the free trial.
1.2. Paid Job Postings: For employers who choose to purchase our job posting packages, please note that we do not offer refunds after the package has been purchased. Once the job listings are posted on our platform, the payment is considered non-refundable.
2. Eligibility for Refund
2.1. Refunds are not applicable for any job posting packages, including paid packages.
3. Contacting Support
3.1. If you have any questions or concerns regarding your job posting or our services, please feel free to reach out to our support team at firstname.lastname@example.org. We are here to assist you and address any issues promptly.
4. Changes to the Refund Policy
4.1. Guide360 reserves the right to modify or update this refund policy at any time. Any changes made to the policy will be effective immediately upon posting on our website.
We understand the importance of a clear refund policy. While refunds are not available for job posting packages, we are committed to providing exceptional customer service and addressing any concerns you may have. Thank you for choosing Guide360 as your trusted job portal.